Every Bon Arlo piece is checked for quality control prior to shipping, however we offer a 6-month warranty covering manufacturing faults, should they occur. We reserve the right not to undertake a repair, or to charge a fee to repair any goods returned after the 6-month period.
Our product photographs and descriptions are as accurate as possible, however please note that colours may vary slightly when viewed on different monitors and devices.
Slight variations from the pictured product may occur, making each piece unique.
If the item is deemed to have a manufacturing fault, a repair or replacement will be issued. A refund will be issued if we cannot repair or replace the item.
Manufacturing faults do not include: broken chain, chipped, cracked or broken pearls/gemstones, general wear and tear including items that have been bent out of shape, twisted, snapped, oxidised or on which the plating is fading.
This being said, we want Bon Arlo pieces to have longevity and should you require a repair that we are able to undertake, we are happy to do so at a fee determined upon inspection of the item. Please contact our customer service team for more information.
As a general rule, we strongly recommend to remove your items whilst showering, swimming, sleeping or during strenuous exercise in order to keep them in perfect condition. It is also important to keep pearl jewellery away from extreme heat and cold, and from perfumes and cosmetics.
At Bon Arlo, we endeavour to display availability as accurately as possible. Should an item be out of stock please email firstname.lastname@example.org. We will endeavour to find a solution for you and provide updated details on item by item basis.